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Shipping Costs and Shipping-Providers

Our shop system has been configurated using the latest dispatch technology of our Partner Swiss Post worldwide. The most economical delivery charges will automatically be selected. Customers may, however, select quicker, and therefore more expensive, delivery methods, if not available, we ask to get a special offer from us BEFORE finishing the order.


We offer the following options for orders up to 30 kg:

Switzerland: Schweizerische Post Economy/Priority up to 30 kg, Urgent up to 30 kg

Export: Swisspost Economy/Priority up to 30 kg

For shipments that exceed the 30 kg limit, we prepare a special offer for you with our logistics partner. The shipping costs will be billed separately. For Export customers its important to know, that we only ship when - besides the bill for the order - the amount of this extra bill has been received by us too.

Delivery times
We usually ship the day the order is received (prior to 12:00 clock), or the next working day and not later than on 2. working day after receipt of order. Please add shipping times of our partner SwissPost according to which shipping mode you have choosen.

Right to cancel the order and to return goods

As long as the goods have not been shipped, customers are allowed to cancel their order at any time. If the order has been shipped, the goods may be returned in their original packaging within 10 days after receipt providing they are unused and in perfect condition. Kindly inform us previous to returning via email (retour@fabilo.ch) to permit us to credit your account without delay.
Should the goods have become damaged during transport, kindly inform us within 24 hours via email (retour@fabilo.ch) and return the parcel including packaging to the post office branch which supplied you.

Reservation of Proprietary

Goods remain propriety of Fabilo GmbH until such time as they have been paid for in full. Court of jurisdiction is CH-6210 Sursee.


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